Exchange and Return Policy


If you would like to do an exchange, please email us at

We want you to be fully satisfied with every item you purchase. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for a full refund or exchange within 30 days of purchase. We offer a 30-day, 100% Satisfaction Guarantee for items that are returned to us in perfect, resalable condition with original packaging and tags attached.


We offer, no hassle 100% refunds in the event that you want to return your item(s).

If you want to return your item please email us and we will provide instructions on how to return your item to get 100% of your money back. Email:

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund.

If you would like to do a return, please email us at

Changes on Orders

Buyers are allowed to make changes to orders placed, within 24 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.

Buyers are not allowed to cancel their purchases after the orders are placed.


In the events where the product received comes with manufacturing defects, buyers are entitled to request for a product replacement within 7 days of receiving the item. To request for a replacement, buyers are required to provide photographic evidence of the product’s manufacturing defects to If the case is deemed valid, The Natural Posture will cover related cost to deliver a replacement.

After 30 days of receiving the item, buyers can no longer request for item replacement for any reason.

The Natural Posture offers free exchanges and returns because we want to help you improve your posture.

We have thousands of happy customers who have improved their posture with us.

We are the posture improvement experts. We promise to help your posture or you will get your money back. 

Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you are not satisfied with your purchase please let us know. 

We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance. Email us at